I bought a pair of the lilliy shoes about a year ago and went to wear them this morning and noticed the bottom of the heel was missing .I also have a friend who bought a pair and both of her shoes are missing the bottom of the heels. these shoes were not that cheap and am just wondering how they could fall apart so fast. I purchased a new strap for my shoes and now I cant even use it.
Please call our customer service line at 973-285-0041 x135 and we would be more than happy to help you.
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